Title Client Support Agent
Location Central Bristol
Salary £19,500
Job Type
Job Information

Signature Recruitment have the privilege of providing a number of Client Support opportunities that have become available with our client, a successful, market leading FTSE 100 company working within the Financial Services industry. Located centrally within Bristol, this role represents a great opportunity to develop skills in a market leading, prestigious company that offers full training and development and once you are fully skilled, opportunities for progression.

The role itself will involve assisting clients primarily over the telephone, building rapport and assisting them in making payments, making sure to deliver exceptional customer service throughout the process. This will be a frontline role which involves varied exposure to multiple products and areas of the business. The role will also involve maintenance of our clients’ ever expanding password information database. You must be motivated to provide excellent customer service.

To be considered for this role you must have:

  • Good communication skills and telephone manner
  • Excellent attention to detail
  • Drive to provide excellent client satisfaction
  • Ability to perform under pressure
  • Basic computer literacy
  • Problem solving skills

Desirable Attributes:

  • Experience of, and general interest in, financial services
  • Experience of a client facing role, comfortable dealing with clients directly
  • Desire to contribute to the company’s success and uphold its exceptional reputation

Working hours are Monday to Friday, with varying shifts; earliest start would be 08:00 and latest finish will be 19:00. There is also the possibility of overtime at your discretion.

This role is paying £19,500 with excellent benefits.

If you would like more information on this exciting opportunity, please contact us directly.

Whilst we will endeavour to contact you following your response, due to the high volume of applications we receive this cannot always be possible. If you have not had notification within 7 days unfortunately your application has not been successful but we will keep your details on file for future opportunities.