Title Credit Control Assistant
Location Central Bristol
Salary £22,000 hourly equivalent
Job Type
Job Information

A Credit Control Assistant is required on a temporary basis within a well-established company in Central Bristol. The Credit Control Assistant will ensure any customer debt is paid within set timescales, while maintaining supportive relationships with, sometimes, particularly sensitive customers.

Offering an hourly rate equivalent to £22,000, this is a great opportunity for someone who loves being on the phone, building relationships and learning new skills!

Responsibilities for the Credit Control Assistant are as follows:

  • Outbound calls to customers, taking payments and updating details on the system
  • Distribute arrears letters, emails and other lines of communication
  • Set up payment plans for customers and follow up any agreements not adhered to
  • Provide expert support and advice to customers, building strong relationships and delivering a high service
  • Remain professional, yet supportive when speaking with customers
  • Liaise with internal departments regarding account updates

Required skills:

  • Strong customer service experience (phone based)
  • Competent with Excel (VLOOKUPs and pivots)
  • Interpersonal skills
  • Excellent written and verbal communication
  • Confidence in handling difficult conversations

This role will be working Monday – Friday, 8:30am – 5pm and is starting ASAP. If you think you have the skills and experience required, and would like to find our more, please apply today!

Whilst we will endeavour to contact you following your response, due to the high volume of applications we receive this cannot always be possible. If you have not had notification within 7 days unfortunately your application has not been successful but we will keep your details on file for future opportunities