Title Customer Service Executive
Location South Bristol
Salary £18,000 – £19,000
Job Type
Job Information

Our client a leading retail distributor in South Bristol requires a Customer Service Executive to deliver an excellent service to an existing customer base. Working within a busy dynamic team, you will have a track record of developing strong working relationships both internally and externally.

The job will involve:

  • Providing an excellent level of customer service to existing customers regarding order queries
  • Taking full ownership of customer queries and seeing through to resolution, resolving queries in the best interest of both the customer and the company
  • Keeping accurate records of all calls and correspondence on the in house system
  • Maintaining communication with the warehouse and depots regarding replacements

The right candidate will:

  • Have exceptional customer service skills (previous call centre/customer service experience isn’t essential though it is desirable)
  • Demonstrate confidence and empathy dealing with customer complaints
  • Have excellent communication skills both written and verbal
  • Demonstrate excellent accuracy and attention to detail
  • Be PC literate

This is a full time 6 month FTC (with potential to go permanent) position paying £18,000 – £19,000. Working hours are Monday to Friday 8:30-16:30 and 9:30-17:30. Onsite parking is available.

Whilst we will endeavour to contact you following your response, due to the high volume of applications we receive this cannot always be possible. If you have not had notification within 7 days unfortunately your application has not been successful but we will keep your details on file for future opportunities.