Title Pensions Service Assistant
Location Central Bristol
Salary £22,000
Job Type
Job Information

We have an excellent Pensions Helpdesk opportunity to join a busy financial services company in Central Bristol, with a salary of £22,000 per annum. This role would be perfect for candidates who are passionate about providing a high standard of customer service, and are keen to develop a more detailed pensions understanding from legislation through to compliance.


  • To provide telephone support to clients with a range of queries across all pension and investment packages
  • To maintain up-to-date knowledge of relevant pensions and investment law
  • To provide administrative support to both internal and external clients as required
  • To assess Helpdesk procedures and implement improvements as required

Skills and experience:

  • Demonstrated financial services knowledge is highly desirable
  • Previous pensions experience would be advantageous
  • Strong communication and telephone skills are essential
  • Experience of working with a wide range of people would be desirable
  • Experience of working in a busy office environment, and in customer services would be desirable

About you:

  • You will be personable and confident with answering clients’ pension queries over the phone
  • You will be objective, patient and understanding; and able to assist clients with a range of queries regarding multiple pension packages
  • You will be adaptable and happy to perform a range of administration tasks, which will vary day-to-day
  • You will be highly professional, and confident in a corporate environment

If you are interested in the above role, please apply today!

Whilst we will endeavour to contact you following your response, due to the high volume of applications we receive, this cannot always be possible. If you have not had notification within 7 days, unfortunately your application has not been successful but we will keep your details on file for future opportunities.