Signature Recruitment are delighted to be partnering with a successful and growing Automotive company based in Central Bristol in the hunt for an Aftersales Advisor. This company pride themselves on their customer-centric work approach and are looking for fantastic individuals who shares their values to join the team and provide first tier customer service. Joining a friendly and enthusiastic team you will be the face of the company, working with customers to ensure an excellent customer journey.
If you’re a driven, proactive and friendly individual who wants to propel your career within a successful team, this could be the perfect role for you.
- Taking customer bookings and recording on the internal CRM
- Welcoming customers to the show room and walking them around to demonstrate product
- Advising on technical queries/issues
- Informing customers of the progress of their vehicle
- Sell customer repairs/parts etc and finalising the invoice on completion
- Following up with customer to ensure satisfaction upon completion of work
- Key performance measures will include Customer Satisfaction Scores and feedback to the department
- Excellent written and verbal communication
- Computer literate
- Happy creating relationships with customers and the ability to create a fantastic customer journey
- Open to learning and a drive for success
This is a full-time role, working Monday-Friday 8-6 and alternate Saturday mornings between 8-1. Salary is entirely DOB but between the £20,000-£30,000 range, with a bonus on top. Location is by Bristol Temple Meads. The company are looking for people to get started ASAP so if this job sounds good for you, please get in touch today!
Whilst we will endeavour to contact you following your response due to the high volume of applications this cannot always be possible. If you have not had notification within 7 days unfortunately your application has not been successful but we will keep your details on file for future opportunities