Case Handler

Hybrid Permanent
£30,000.00 - £34,000.00 / Yearly
Bristol View on Map
  • Salary: £30,000.00 - £34,000.00 / Yearly
  • 0 Application(s)
  • View(s) 121
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Job Description

Signature Recruitment are recruiting for a Case Handler to join a well-established central Bristol based property consultancy. The ideal candidate will have a strong background in both B2B and or B2C case management, with exceptional communication skills and the ability to handle complex cases with confidence.

This position is Monday to Friday (offering hybrid working 3 days from the office 2 days from home) and paying up to £34k per annum DOE.

Key Responsibilities:

  • Manage a diverse caseload, ensuring timely and accurate resolution of cases
  • Effectively communicate with clients, partners, and stakeholders, keeping them informed of case progress
  • Collaborate with bailiffs and legal professionals to resolve cases involving legal or enforcement actions
  • Maintain meticulous attention to detail, ensuring all case documentation and records are accurate and up-to-date
  • Analyse case data and identify opportunities for process improvement and efficiency gains

Qualifications and Experience:

  • Proven experience in a case handling or customer service role, ideally within a legal, insurance, or financial services firm
  • Extensive knowledge of B2B and B2C case management processes and best practices
  • Familiarity with legal procedures and experience liaising with bailiffs or legal professionals
  • Strong written and verbal communication skills, with the ability to convey complex information clearly
  • Excellent organizational and time-management skills, with the ability to prioritize and multitask
  • Proficiency in relevant software and case management systems
  • Analytical mindset with a talent for identifying process improvements

If you thrive in a fast-paced environment and have a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

If you are interested please reach out to Nancy at Signature for more detail at

Whilst we will endeavour to contact you following your response due to the high volume of applications this cannot always be possible. If you have not had notification within 7 days unfortunately your application has not been successful. We will keep your details on file for future opportunities.

Please be aware that Signature Recruitment will never reach out to candidates through WhatsApp, nor will we request sensitive information like bank details, passport, or driving licence data during the application process. For a secure job search and reliable flexible work, we advise consulting Jobs Aware who ensure all workers and work-seekers in the UK have access to free help and advice, as well as provide an option to report a scam or exploitation.

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Signature Recruitment are delighted to announce that we are the Winner of the Heart of the City Award 2022 – Celebrating our social impact in London communities

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Signature Recruitment are delighted to announce that we are finalists for the 2021 Dragon Awards – Celebrating our social impact in London communities

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