We are currently recruiting for a Customer Service Advisor to work in a busy IT company in North Somerset. As part of the business helpdesk team, your responsibilities will include answering calls and responding to email queries relating to finance/invoice queries, upgrades, cancellations, and general enquiries.
The right candidate for this role will have:
- Excellent and clear customer service and communication skills (verbal and written)
- Previous customer service experience
- Comfortable working in a busy environment with fluctuating and varied workloads
- A willingness to learn and a can-do attitude
This is a permanent , full time position (37.5 hours a week, Monday to Friday) offering £20,000
You do not need previous experience in an IT role. This is an fantastic opportunity to join a busy team in a growing company where you will be supported with on the job training and development.
If you pride yourself on excellent customer service and are keen to learn, we’d love to hear from you!
Whilst we will endeavor to contact you following your response due to the high volume of applications this cannot always be possible. If you have not had notification within 7 days unfortunately your application has not been successful but we will keep your details on file for future opportunities.