German Speaking Customer Care Administrator

Temporary
£20,000 / Yearly
Bristol View on Map
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Job Description

Signature Recruitment are excited to be partnering with a successful, North Bristol based FMCG company in the hunt for a German speaking Customer Care Coordinator. This person will be joining a fast passed, progressive company to deliver a high standard of customer care to the company German speaking client base. Working within a busy team, this role will suit someone who thrives when building strong working relationships with customers. This role is perfect for someone who is either native or fluent in German.

Responsibilities:

  • Dealing with inbound orders and queries (phone and email)
  • Letting customers know about new products and promotions
  • Processing and tracking orders
  • Updating the inhouse system
  • Running reports on excel
  • Leasing with relevant Account Managers regarding sales
  • Ensuring that all customers receive their orders in a timely fashion and problems are resolved professionally
  • Maintaining communication with the warehouse regarding orders and stock levels

Experience required:

  • Customer Service/sales/telecommunication experience
  • Fluent German and English
  • Able to multitask while ensuring all work is completed to a high quality
  • Great team working skills
  • IT competent- specifically when it comes to MS Office, primarily excel
  • Experience with a sales platform (SAP, Oracle, Salesforce etc)

This is a temporary role running through until the end of March 2021. Salary is £20,000 p/a. Working hours are Monday-Friday 09:00-17:00. This role will be working from home, until the time in which the office reopens. When office based, you’ll need your own transport.

Whilst we will endeavor to contact you following your response due to the high volume of applications this cannot always be possible. If you have not had notification within 7 days unfortunately your application has not been successful but we will keep your details on file for future opportunities

 

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