Programme Officer

£18.00 / Hourly
London View on Map
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Job Description

Are you a dynamic and proactive administrator with a passion for higher education? Do you have exceptional communication skills that can positively impact the student academic journey? If so, Signature Recruitment has an exciting opportunity for you to join our client, a fantastic London university. The role is for a Programme Officer and is a temporary, full-time position starting immediately and lasting for three months. Offering an amazing opportunity to contribute to a vibrant academic environment.

As a Programme Officer, you will play a crucial role in supporting the department and ensuring a smooth start to the new academic year. You will leverage your experience in student support to manage high volumes of queries, both via busy inboxes and directly with students. Your ability to resolve inquiries and signpost as needed will be essential. Additionally, you will provide valuable administrative assistance to the team, ensuring the seamless operation of the university’s programmes.

Key Responsibilities:

  • Oversee the department’s inboxes, assisting with email triage and responding promptly to student queries
  • Resolve student and academic inquiries via telephone and in person, providing excellent customer service and signposting as necessary
  • Contributing to the student journey with module, programme evaluation and assessment processes
  • Assist with the preparation and execution of events for the new academic year, creating memorable and impactful experiences for students
  • Provide ad hoc administrative support to the programmes team and the wider university, enabling a collaborative and efficient work environment

Key Skills:

  • Proven experience in an administrative and student-facing role within a higher education setting
  • Excellent written and verbal communication skills with a strong emphasis on customer service
  • A proactive and positive team member with excellent organisational skills and attention to detail
  • Skilled in using various IT systems to support administrative tasks efficiently

If you are a personable and proactive individual with a flair for administration and customer service, this Programme Officer role could be the perfect opportunity for you! Apply today!

While we aim to respond to every applicant, the volume of applications may result in delayed communication. If you do not receive a response within a week, your application may not have been successful on this occasion, but we will keep your details for potential future opportunities.

Please be aware that Signature Recruitment will never reach out to candidates through WhatsApp, nor will we request sensitive information like bank details, passport, or driving licence data during the application process.  For a secure job search and reliable flexible work, we advise consulting Jobs Aware who ensure all workers and work-seekers in the UK have access to free help and advice, as well as provide an option to report a scam or exploitation.T9865

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Signature Recruitment are delighted to announce that we are the Winner of the Heart of the City Award 2022 – Celebrating our social impact in London communities

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Signature Recruitment are delighted to announce that we are finalists for the 2021 Dragon Awards – Celebrating our social impact in London communities

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