Student and Academic Support Officer

£18.50 / Hourly
London View on Map
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Job Description

Do you have experience as a strong administrator providing exceptional customer service? Do you thrive in a busy yet friendly setting? Are you looking for an opportunity where you can progress your career in academic administration?  If so, Signature Recruitment is pleased to offer a Student and Academic Support Officer role for our client, a leading public research university, in London. This position requires full time office-based working and has an immediate start for a 3-month period with the possibility to extend and the opportunity to become a permanent role for the right candidate.

As a Student and Academic Support Officer, you will be at the heart of the academic community, providing essential support across college programmes. Your day-to-day tasks will include managing student records, responding to enquiries, assisting with assessment and reassessment arrangements, module registrations, and supporting various academic activities. You will have a proactive and personable nature, happy to help others with tasks in order to ensure the smooth running of the department and wider university.

Student and Academic Support Officer Key Responsibilities:

  • Assisting with all administrative duties for the Student and Academic Support Team. To include working with large data sets and ensuring the accurate data collection and entry of Student Records
  • Responding professionally to student, staff and academic enquiries, offering guidance, information and signposting when necessary
  • Supporting course level communication. To include supporting preparation of teaching materials including guides and handouts and student boards
  • Helping in managing student events, trips, room bookings, and external speaker arrangements. Involvement with university wide events such as Enrolment, Welcome Week and Graduation
  • Working with course teams and services to organise examination and assessment activities, including ensuring all exam boards are organised effectively
  • Other administrative tasks in order to assist others within the team and department

Student and Academic Support Officer Key Skills:

  • Experience in a higher education setting. Particularly with student record processes and equipped with good time management skills to prioritise tasks efficiently
  • Highly proficient in IT. To include Microsoft particularly Excel with the ability to use spreadsheets to accurately input, design and analyse large datasets
  • Strong written and verbal communication skills which demonstrate an ability to communicate professionally with all individuals, internally and externally
  • A good work ethic and outgoing nature to work well within a busy friendly team

If you are a personable and proactive individual with a passion for education and administrative excellence, we want to hear from you! Apply now to contribute to the success of academic programmes in a busy, fast-paced and friendly environment.

While we aim to respond to every applicant, the volume of applications may result in delayed communication. If you do not receive a response within a week, your application may not have been successful on this occasion. However, we will keep your details for potential future opportunities.

Please be aware that Signature Recruitment will never reach out to candidates through WhatsApp, nor will we request sensitive information like bank details, passport, or driving licence data during the application process.  For a secure job search and reliable flexible work, we advise consulting Jobs Aware who ensure all workers and work-seekers in the UK have access to free help and advice, as well as provide an option to report a scam or exploitation. T9857

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Signature Recruitment are delighted to announce that we are the Winner of the Heart of the City Award 2022 – Celebrating our social impact in London communities

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Signature Recruitment are delighted to announce that we are finalists for the 2021 Dragon Awards – Celebrating our social impact in London communities

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