Student Support Officer

Hybrid Temporary
£18.00 / Hourly
London View on Map
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Job Description

Are you personable, proactive and organised? Do you have good administrative skills and are driven to enhance student welfare. If so, Signature Recruitment is looking for a temporary full-time Student Support Officer to work within a prestigious Higher Education establishment. This role is offered on a hybrid basis – two days in the office and three days from home.

In this position, you will work within an administrative role as part of a dedicated team focused on delivering exceptional student support and experiences. In addition, you will collaborate closely supporting high-profile projects, including student wellbeing, engagement monitoring, and retention initiatives.

Student Support Officer Key Responsibilities:

  • Providing all round administrative assistance to The Student Support Team
  • Coordinating high volume inbox and complex dairy management
  • Planning and supporting at meetings
  • Working to prioritise and triage student questions, queries and concerns via email maintaining good communication with all stakeholders
  • Organising Student Support Spreadsheet within Excel and assisting other staff with any student engagement approaches, strategies and events
  • Other ad hoc duties in order to ensure the smooth running of the department

Student Support Officer Key Skills:

  • Strong organisational and administrative skills as well as good time management skills and ability to multitask
  • Excellent communication skills, capable of crafting student communications and engaging with all stakeholders effectively
  • A friendly and personable manner with an understanding of confidentiality
  • Proficient in IT skills – Microsoft 365 and good knowledge of Excel spreadsheets

This role as a Student Support Officer is an opportunity to assist with the administrative support behind promoting student life, wellbeing and success. If you are passionate about making a difference in the lives of students and have the administrative and personable skills our client is seeking, please apply today.


While we aim to respond to every applicant, the volume of applications may result in delayed communication. If you do not receive a response within a week, your application may not have been successful on this occasion. However, we will keep your details for potential future opportunities. Please be aware that Signature Recruitment will never reach out to candidates through WhatsApp, nor will we request sensitive information like bank details, passport, or driving licence data during the application process. 

For a secure job search and reliable flexible work, we advise consulting Jobs Aware who ensures all workers and work-seekers in the UK have access to free help and advice, as well as provides an option to report a scam or exploitation. T9836

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Signature Recruitment are delighted to announce that we are the Winner of the Heart of the City Award 2022 – Celebrating our social impact in London communities

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Signature Recruitment are delighted to announce that we are finalists for the 2021 Dragon Awards – Celebrating our social impact in London communities

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