Training and Development Manager – Competitive salary

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Job Details

  • Location Bristol

As part of our boutique independent recruitment consultancy’s growth, we require a Training and Development Manager to lead, inspire and train our teams of consultants in central Bristol.

Founded in 2010 by Evelin Zauchner and Sharon Alred, Signature has grown teams in 2 locations to a current headcount of 25. We believe that the recruitment process can and should be a positive experience for all involved, simply by focusing on looking after people well. We are committed to our values; excellence, growth and enthusiasm, which remain our foundations for everything we do.

Driven by passion and dedication to collectively provide a superior recruitment service to client’s and candidates alike, you will train and develop a team of Consultants, Delivery Coordinators and Resourcers. As part of the Leadership Team you will:

  • Hire, train and develop an excellent, motivated team
  • Write and deliver engaging training materials
  • Celebrate success
  • Review performance information daily, weekly and monthly
  • Conduct staff performance reviews
  • Liaise with the Leadership Team regarding training needs and plans
  • Engage and retain staff
  • Update training bibles, deliver and follow up
  • Managing operational matters and ensuring that clients and candidates receive a superior level of service
  • Follow up on potential issues and service complaints, troubleshoot
  • Produce and analyse reports relating to performance including KPI’s, GP, ratios, feedback
  • Create and maintain a service culture through continuous improvement driving efficiency and quality 

Skills required

  • Be an effective people manager, decision maker and delegator
  • Hold team accountable, follow up and follow through
  • Able to manage priorities and meet deadlines within a constantly changing operational environment
  • Financial acumen with the ability to think strategically, link information in a broader context and to be an effective problem solver
  • The gravitas to build key relationships internally and externally, and to quickly gain credibility in the role.

Qualifications and Experience

  • Previous training and staff development skills demonstrated, able to take people with you
  • A track record of successfully driving teams to completion of targets or KPIs , while maintaining quality
  • Minimum degree educated with a 2.1 grade or above
  • Experience working within the recruitment environment

This is a part time permanent opportunity working approximately 3 days per week, hours and days negotiable.

Required skills

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