Title Customer Relations Administrator – Immediate Start
Location Southampton
Salary £10.26 per hour
Job Type
Job Information

An excellent opportunity has become available for a reliable individual to join a friendly team in the Southampton Central area. This is a three month temporary role working Monday to Friday 4pm until 10pm. This role would perfectly suit a student looking to earn some extra money or for someone who’s looking for a new exciting challenge over the summer period.

The ideal candidate will have great written communication skills, basic IT skills and with some administrative or customer service experience. As this role may involve dealing with upset customers, someone who is empathetic and understanding is essential! If you are friendly, reliable and excellent communicator, then this can be the perfect role for you!

Customer Relations Administrator Key Responsibilities:

  • Responding to telephone calls, written correspondence and emails to resolve customer enquiries
  • Carrying out general office administration e.g. copying, scanning, shredding, tidying, printing etc., as required
  • Writing correspondence to relevant stakeholders
  • Respond to queries in a friendly manner
  • Working with templates
  • Ensure that all enquires are handled within a timely manner to ensure positive customer relationships

Customer Relations Administrator Skills and Experience:

  • Great customer service or administrative experience
  • Previous experience resolving customer queries and complaints
  • Ability to systematically follow instructions and work across a multitude of systems and processes
  • Able to multi-task and prioritise appropriately
  • Basic IT skills
  • Good written communication skills

If you possess essential skills and experience, please apply today for this amazing opportunity!

Whilst we will endeavour to contact you following your response, occasionally due to the high volume of applications this cannot always be possible. If you have not had notification within 7 days unfortunately your application may not have been successful this time but we will keep your details on file and may contact you with future opportunities.